If you have a long-term illness or disability, you may qualify for VAT relief on certain mobility products, including mobility scooters.

Maximum Mobility supports eligible customers in purchasing qualifying products without paying the standard 20% VAT, in accordance with UK government guidelines.

We are based in Tipton and supply mobility scooters across the UK. Our team is available to guide you through the VAT exemption process to ensure it is completed correctly.

What Is VAT Relief?

VAT relief allows individuals with a qualifying long-term illness or disability to purchase certain mobility aids without paying VAT.

This means eligible customers can save 20% on qualifying products.

VAT relief applies only when products are for personal use by someone who meets the eligibility criteria.

Who Qualifies for VAT Exemption?

You may qualify if:

  • You have a long-term physical or mental condition that affects your ability to carry out everyday activities

  • You have a chronic illness

  • You are terminally ill

You do not qualify if:

  • You are elderly but do not have a qualifying medical condition

  • The product is being purchased for business use

  • The item is not for personal use

If you are unsure whether you qualify, please contact us for guidance.

Which Products Qualify?

Most mobility scooters qualify for VAT relief when purchased by an eligible individual.

This may include:

  • Folding mobility scooters

  • 4mph pavement scooters

  • 8mph road legal scooters

  • All-terrain mobility scooters

Eligibility depends on the product being designed specifically for use by someone with a disability or long-term medical condition.

How to Claim VAT Relief

Claiming VAT relief is straightforward.

At checkout, you will be asked to confirm your eligibility by completing a simple VAT exemption declaration. This is a legal requirement set by HMRC.

You are not required to provide medical proof. However, you must provide accurate information confirming that you meet the criteria.

Once the declaration is completed, VAT will not be charged on eligible products.

Important Information

VAT relief can only be applied before payment is processed. We cannot refund VAT retrospectively if the exemption declaration was not completed at the time of purchase.

Providing false information on a VAT exemption form is a serious offence.

VAT Relief on Used Mobility Scooters

Used mobility scooters may also qualify for VAT relief if they meet the eligibility criteria and are sold to a qualifying individual for personal use.

If you are purchasing a used scooter and wish to claim VAT exemption, please ensure the declaration is completed during checkout.

Need Help With VAT Exemption?

If you are unsure whether you qualify or need assistance completing the VAT declaration, please contact our team before placing your order.

Maximum Mobility
15 John F. Kennedy Walk
Tipton DY4 0SF
United Kingdom
Phone: +44 7426 414608

We are happy to guide you through the process to ensure everything is completed correctly.

Maximum Mobility is committed to making mobility products more accessible and affordable for those who need them most. If you have questions about VAT relief or product eligibility, please get in touch for clear and professional advice.